Organization: Teleport - Portland's Public Access (503) 220-1016
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dandp@iag.net (David & Pam Judd) wrote:
> A friend has a USR Sportster installed as recommended by Quicklink 'comtest' on COM1 IRQ5 on his IBM PS/1. The modem appears to dial the number but the dial tone continues until timeout when 'BUSY' comes up. We have tried all COM and PORT settings and tried disabling Serial A and B. Even tried setting init on Quicklink as recommended by U.S.R. articles from their Web site. A normal handset dials out fine on the jack we are using. Any suggestions on how we can get this modem to work, please?
>
You will get more replies if you set your word wrap to 80 characters or less. A message
with one long line of several hunderd characters is not dealt with very well by many news-
reader software.
Also, you will get much better help if you provide full info on the problem...when you
don't give enought info for people to provide a definite answer, they have to guess, and
usually will be wrong. Then you would write back and say "I already tried that and it
didn't work". Then they get tired of writing.
Anyway, here are some general tips:
Take a look at my modem page for a lot of good general info on modems.
I like to see modems on Com2, IRQ3. IRQ5 is often used by sound cards. While most sound
cards can use other IRQ's, some games expect the sound card on IRQ5. So I like to avoid
IRQ5 when installing modems. Since this is a PS/1 computer, it probably doesn't have a
mouse on Com1, but I still would select Com2 for the Modem for the reasons given in my
modem page.
You may have the dialing tones set too short for your phone line to recognize -- see your
modem manual for how to change that with an "s-register" setting.
Do some trouble shooting. Make sure the modem speaker is on so you can hear what is
going on. Get in a terminal program, and into that program's "Terminal Screen", and try
talking to the modem. An "AT" followed by a carriage return should make the modem say OK.
ATH1 should take the phone "off-hook" and you should hear a dial-tone. ATH makes it hang
up. ATDT999999 would make it dial six 9's. You should be able to hear all of this. Once
you get the gist of this, start looking at the modem manual and see what you can figure
out. You may find that you just haven't configured your Com software correctly.
